Coronavirus and scams

Being home alone whilst self-isolating could mean some people affected by dementia are more likely to be vulnerable to financial abuse.

Being home alone whilst self-isolating could mean some people affected by dementia are more likely to be vulnerable to financial abuse. Coronavirus-related scams can take place over the phone, online and face-to-face. Read some tips on how to avoid them.

Coronavirus and scams

Be aware of scams and protect yourself and others.

Be aware of people offering or selling:

  • Coronavirus testing kits – these are only offered by the NHS
  • Vaccines or miracle cures – there is currently no vaccine or cure
  • Overpriced or fake goods to protect yourself from coronavirus such as anti-bacterial products
  • Shopping or medication collection services
  • Offers to clean your home of coronavirus

Protect yourself and others:

  • If you are unsure, check with family and friends before accepting offers of help.
  • Don’t assume everyone is genuine. It’s okay to reject, refuse or ignore any requests. If someone attempts to pressure you into accepting a service then they are unlikely to be genuine.
  • Don’t be rushed into making a decision, if it sounds too good to be true, it probably is.
  • Only buy goods or services from trusted sellers and think before parting with money or personal information.

Contact for advice on scams call the Citizens Advice Consumer Helpline on 080 8223 1133. To report a scam call Action Fraud on 030 0123 2040. Contact your bank if you think you have been scammed.

Published: 14th April 2020